Privacy policy

Last update: October 30, 2023

In NETIPBOX TECHNOLOGIES, S.L. (hereinafter, “NSIGN“), through the websites nsign.tv, www.nsign.academy (hereinafter, collectively, the “Website“), and the platform https://platform.nsign.tv (hereinafter, the “Platform“), we know how important privacy is for our users and we strive to clearly explain how we collect, use, disclose, transfer, and store their information.

 

This privacy policy provides a general description of our practices regarding the use of such information, which is complemented by the information included in the different forms available on the Website and the Platform, and which is applicable to the information and personal data collected in connection with the services provided by NSIGN.

 

It is important that you read this Privacy Policy carefully and check it regularly to see if it has been updated. The most current version will always be available here and you can check the “last updated” date in the header to see when it was most recently updated.  

  • Basic information about Data Protection

Responsible for processing your personal data: NETIPBOX TECHNOLOGIES, S.L. 

Purpose of the treatment: To provide the requested services, to maintain communications for the achievement of these and to keep you informed about our overall activity.

Legitimacy of the treatment: Execution of a contract. Consent of the data subject. 

Recipients: No data will be transferred to third parties, unless legally required. 

Rights: You have the right to access, rectify and delete the data, as well as other rights indicated in the additional information, which can be exercised by contacting the following address: contact@nsign.tv 

 

  • Additional Information about data protection

 

Who is responsible for the processing of your data?

Identity: NETIPBOX TECHNOLOGIES, S.L. (NSIGN) – NIF: B64315294 – Postal Address: AVDA. MADRID 95-97 Entlo 1ª, 08028 BARCELONA Phone: +34 93 122 79 36 – Email: contact@nsign.tv  

 

For what purposes do we process your personal data?

At NSIGN we process the information provided by the interested parties to provide the agreed services, carry out the administrative, accounting and tax management of the requested services, maintain communications about them, as well as sending communications, including by e-mail, to keep you informed about our overall activity.

In general, you can use the Website without providing any personal information. The registration in some services, such as for instance the registration to the newsletter, the request of free demos of our products or the access to the respective intranets of each product to make use of them, etc. may require the provision of personal data to provide the requested service.

In addition, and after obtaining your consent, NSIGN may use the information provided by the user for other purposes, such as the assessment and analysis of our market, customers, products and services, including to ask your opinion about our products and services and to conduct customer surveys. This allows us to segment information by profile to send personalized information, for marketing purposes if we have your consent, and to provide technical support and assistance.

How long will we keep your data?

The data will be kept as long as you do not request its deletion, and in any case, for the years necessary to comply with legal obligations.

 

What is the legitimacy for the processing of your data?

We hereby inform you of the legal basis for the processing of your data:

  • Execution of a contract: Provision of the requested services
  • Consent of the interested party: Delivery of commercial communications about our overall activity. 

 

To which recipients will your data be communicated?

No data will be disclosed to third parties, unless legally required. 

We take all reasonable precautions to ensure that employees who have access to information do so in an appropriate manner and always in accordance with the Privacy Policy defined by NSIGN. and in compliance with the obligations imposed by the applicable data protection regulations. 

 

International data transfers?

 

Users may Access and use the NSIGN Website and Platform from any place in the world.

 

The personal data we collect is shared both internally in our offices and data centers in Spain and externally to Spanish suppliers and third parties located in the United States. 

 

The platform is global, with users around the world. Transfers are necessary to operate and provide the services described in the Terms of Use of the Website and the Platform, as well as this Policy. Also, to solve, analyze and improve our services.

 

Personal data collected and processed by NSIGN may be transferred, processed, stored, and handled in U.S. data centers where service providers or third parties are located.

 

For international data transfers, NSIGN protects the privacy of user information, ensuring appropriate security measures through the corresponding mechanisms. In this regard, international data transfers that NSIGN may carry out are covered by standard contractual clauses approved by the European Commission, signed and granted with the relevant data importers, or in exemptions issued under applicable legislation to transfer information to another country. The standard clauses are security measures that allow the transfer of data to comply with the provisions of European legislation on data protection, ensuring that the User’s personal data have levels of protection equivalent to the European ones in its processing by suppliers in third countries.

If you are in the EU and would like to request a copy of the standard contractual clauses, request more information or file a complaint regarding the transfer of data, please contact us. 

 

Third parties and suppliers with whom NSIGN establishes international data transfers have their own privacy policies. NSIGN shall not be liable for the provisions of such third-party privacy policies. 

 

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not NSIGN is processing personal data concerning them.

The persons concerned have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. Likewise, in the legally established cases, you will have the right to the transfer of your personal data.

In certain circumstances and for reasons related to their specific situation, data subjects may object to the processing of their data. In this case, NSIGN will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

You may exercise your rights in the following ways:  by sending an email to contact@nsign.tv, or a letter to AVDA. MADRID 95-97 Entlo 1ª, 08028 BARCELONA.

If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

In case you feel that your rights concerning the protection of your personal data have been infringed, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint before the competent Data Protection Supervisory Authority through its website: www.agpd.es.